.page-faq {
  --faq-cut: 12px;
}

.page-faq .crumbs {
  margin-bottom: 26px;
  font-size: 13px;
  color: var(--c-slate);
}

.page-faq .crumbs a {
  color: var(--c-navy-mid);
  text-decoration: none;
}

.page-faq .crumbs a:hover {
  color: var(--c-orange-deep);
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: calc(var(--header-offset) + 30px) 0 56px;
  background: linear-gradient(180deg, var(--c-orange-mist) 0%, var(--c-paper) 74%);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image: radial-gradient(rgba(15, 42, 74, .07) 1px, transparent 1px);
  background-size: 22px 22px;
  pointer-events: none;
}

.page-faq .faq-hero .shell {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: 34px;
  align-items: center;
}

.page-faq .faq-hero__copy {
  max-width: 640px;
}

.page-faq .faq-hero h1 {
  margin: 16px 0 18px;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(30px, 6.4vw, 54px);
  line-height: 1.1;
  letter-spacing: -.02em;
  color: var(--c-navy);
}

.page-faq .faq-hero .lede {
  margin: 0;
  max-width: 580px;
  font-size: 16px;
  line-height: 1.78;
  letter-spacing: .01em;
  color: var(--c-navy-mid);
}

.page-faq .faq-hero__tags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero__tags li {
  padding: 6px 14px;
  border: 1px solid var(--c-line-soft);
  border-radius: var(--r-pill);
  background: var(--c-white);
  font-size: 13px;
  line-height: 1.4;
  color: var(--c-navy-mid);
}

.page-faq .faq-hero__art {
  margin: 0;
}

.page-faq .faq-hero__art img {
  display: block;
  width: 100%;
  max-width: 640px;
  height: auto;
  object-fit: cover;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  background: var(--c-white);
  box-shadow: var(--shadow-soft);
}

/* ---------- 区块骨架 ---------- */

.page-faq .faq-sec {
  padding: 54px 0;
}

.page-faq .faq-sec:last-of-type {
  padding-bottom: 78px;
}

.page-faq .faq-sec-head {
  display: flex;
  align-items: flex-start;
  gap: 16px;
  margin-bottom: 28px;
}

.page-faq .faq-sec-head .stamp {
  flex: 0 0 auto;
}

.page-faq .faq-sec-head h2 {
  margin: 0;
}

.page-faq .faq-sec-head p {
  margin: 8px 0 0;
  max-width: 620px;
  font-size: 15px;
  line-height: 1.72;
  color: var(--c-navy-mid);
}

/* ---------- 四类问题入口 ---------- */

.page-faq .faq-map__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-faq .faq-tile {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 22px 22px 22px;
  background: var(--c-white);
  border: 1px solid var(--c-line);
  color: var(--c-navy);
  text-decoration: none;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  transition: border-color var(--t-fast), transform var(--t-fast), background var(--t-fast);
}

.page-faq .faq-tile:hover,
.page-faq .faq-tile:focus-visible {
  border-color: var(--c-orange);
  transform: translateY(-2px);
}

.page-faq .faq-tile__kicker {
  font-size: 12px;
  letter-spacing: .06em;
  text-transform: uppercase;
  color: var(--c-slate);
}

.page-faq .faq-tile__title {
  margin: 0;
  font-family: var(--font-display);
  font-size: 20px;
  font-weight: 800;
  line-height: 1.3;
  letter-spacing: -.01em;
  color: var(--c-navy);
}

.page-faq .faq-tile__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--c-slate);
}

.page-faq .faq-tile__count {
  display: inline-flex;
  align-items: baseline;
  gap: 5px;
  margin-top: auto;
  padding-top: 14px;
  font-size: 13px;
  color: var(--c-slate);
}

.page-faq .faq-tile__count b {
  font-family: var(--font-num);
  font-size: 24px;
  font-weight: 700;
  line-height: 1;
  color: var(--c-jade);
}

.page-faq .faq-tile--focus {
  padding: 26px 24px 24px;
  background: linear-gradient(150deg, var(--c-orange-deep) 0%, var(--c-navy) 100%);
  border-color: transparent;
}

.page-faq .faq-tile--focus .faq-tile__kicker {
  color: var(--c-orange-lift);
}

.page-faq .faq-tile--focus .faq-tile__title {
  color: var(--c-white);
  font-size: 24px;
}

.page-faq .faq-tile--focus .faq-tile__desc {
  color: rgba(255, 255, 255, .84);
}

.page-faq .faq-tile--focus .faq-tile__count {
  color: rgba(255, 255, 255, .78);
}

.page-faq .faq-tile--focus .faq-tile__count b {
  color: var(--c-white);
}

/* ---------- 双栏：流程 + 折叠 ---------- */

.page-faq .faq-split {
  display: grid;
  gap: 28px;
}

.page-faq .faq-flow {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
  counter-reset: faqstep;
}

.page-faq .faq-flow li {
  position: relative;
  padding: 18px 18px 18px 58px;
  background: var(--c-white);
  border: 1px solid var(--c-line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 10px), calc(100% - 10px) 100%, 0 100%);
}

.page-faq .faq-flow li::before {
  counter-increment: faqstep;
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 18px;
  top: 18px;
  font-family: var(--font-num);
  font-size: 17px;
  font-weight: 700;
  letter-spacing: .02em;
  color: var(--c-orange);
}

.page-faq .faq-flow__title {
  display: block;
  margin-bottom: 5px;
  font-size: 15px;
  font-weight: 700;
  color: var(--c-navy);
}

.page-faq .faq-flow__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--c-slate);
}

/* ---------- 折叠问答 ---------- */

.page-faq .faq-accs {
  border-top: 1px solid var(--c-line);
}

.page-faq .faq-acc {
  border-bottom: 1px solid var(--c-line);
}

.page-faq .faq-acc__q {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  width: 100%;
  padding: 18px 4px;
  background: none;
  border: 0;
  text-align: left;
  font-family: inherit;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--c-navy);
  cursor: pointer;
  transition: color var(--t-fast);
}

.page-faq .faq-acc__q:hover {
  color: var(--c-orange-deep);
}

.page-faq .faq-acc__q::before {
  content: "";
  flex: 0 0 auto;
  width: 4px;
  height: 18px;
  margin-top: 4px;
  border-radius: 2px;
  background: var(--c-orange);
  transition: height var(--t-fast), background var(--t-fast);
}

.page-faq .faq-acc__q[aria-expanded="true"]::before {
  height: 28px;
  background: var(--c-orange-deep);
}

.page-faq .faq-acc__q::after {
  content: "+";
  flex: 0 0 auto;
  margin-left: auto;
  padding-top: 1px;
  font-family: var(--font-num);
  font-size: 22px;
  font-weight: 700;
  line-height: 1;
  color: var(--c-slate);
  transition: transform var(--t-base), color var(--t-fast);
}

.page-faq .faq-acc__q[aria-expanded="true"]::after {
  transform: rotate(45deg);
  color: var(--c-orange-deep);
}

.page-faq .faq-acc__a {
  padding: 2px 4px 20px 22px;
  max-width: 68ch;
  font-size: 14px;
  line-height: 1.78;
  color: var(--c-slate);
}

.page-faq .collapse[hidden] {
  display: none;
}

/* ---------- 同步与更新 ---------- */

.page-faq .faq-sync {
  display: grid;
  gap: 26px;
  margin-bottom: 34px;
}

.page-faq .faq-sync__art {
  margin: 0;
}

.page-faq .faq-sync__art img {
  display: block;
  width: 100%;
  max-width: 620px;
  height: auto;
  object-fit: cover;
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  background: var(--c-white);
}

.page-faq .faq-sync__steps {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 18px;
  counter-reset: syncstep;
}

.page-faq .faq-sync__steps li {
  position: relative;
  padding-left: 20px;
  border-left: 2px solid var(--c-line);
}

.page-faq .faq-sync__steps h3 {
  margin: 0 0 6px;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 800;
  line-height: 1.4;
  color: var(--c-navy);
}

.page-faq .faq-sync__steps p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--c-slate);
}

/* ---------- 版本对照三步 ---------- */

.page-faq .faq-track {
  position: relative;
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
}

.page-faq .faq-track li {
  position: relative;
  z-index: 1;
  padding: 22px 20px 22px;
  background: var(--c-white);
  border: 1px solid var(--c-line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
}

.page-faq .faq-track__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  margin-bottom: 14px;
  border: 2px solid var(--c-orange);
  border-radius: 50%;
  background: var(--c-white);
  font-family: var(--font-num);
  font-size: 17px;
  font-weight: 700;
  color: var(--c-orange);
}

.page-faq .faq-track h3 {
  margin: 0 0 8px;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 800;
  line-height: 1.42;
  color: var(--c-navy);
}

.page-faq .faq-track p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--c-slate);
}

.page-faq .faq-version__note {
  margin: 26px 0 0;
  padding-top: 20px;
  border-top: 1px solid var(--c-line);
  font-size: 14px;
  line-height: 1.78;
  color: var(--c-slate);
}

.page-faq .faq-version__note a {
  color: var(--c-orange-deep);
  font-weight: 700;
  text-decoration: none;
  border-bottom: 2px solid rgba(194, 66, 11, .28);
}

.page-faq .faq-version__note a:hover {
  border-bottom-color: var(--c-orange-deep);
}

/* ---------- 联系路径 ---------- */

.page-faq .faq-contact__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-faq .faq-contact__cell {
  padding: 24px 22px;
  background: var(--c-white);
  border: 1px solid var(--c-line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
}

.page-faq .faq-contact__cell h3 {
  margin: 0 0 12px;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 800;
  color: var(--c-navy);
}

.page-faq .faq-contact__cell h3::before {
  content: "";
  display: block;
  width: 30px;
  height: 4px;
  margin-bottom: 12px;
  border-radius: 2px;
  background: var(--c-orange);
}

.page-faq .faq-contact__cell p {
  margin: 0 0 12px;
  font-size: 14px;
  line-height: 1.72;
  color: var(--c-slate);
}

.page-faq .faq-contact__cell a {
  font-size: 15px;
  font-weight: 700;
  color: var(--c-orange-deep);
  text-decoration: none;
  word-break: break-all;
}

.page-faq .faq-contact__cell a:hover {
  text-decoration: underline;
}

.page-faq .faq-prep {
  margin-top: 22px;
  padding: 24px 22px;
  background: var(--c-orange-mist);
  border: 1px solid rgba(255, 106, 26, .22);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
}

.page-faq .faq-prep h3 {
  margin: 0 0 14px;
  font-family: var(--font-display);
  font-size: 18px;
  font-weight: 800;
  color: var(--c-navy);
}

.page-faq .faq-prep__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
  counter-reset: prepstep;
}

.page-faq .faq-prep__list li {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: 14px;
  line-height: 1.68;
  color: var(--c-navy-mid);
}

.page-faq .faq-prep__list li::before {
  counter-increment: prepstep;
  content: counter(prepstep);
  flex: 0 0 auto;
  display: grid;
  place-items: center;
  width: 20px;
  height: 20px;
  margin-top: 2px;
  border-radius: 50%;
  background: var(--c-orange-deep);
  color: var(--c-white);
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
}

.page-faq .faq-prep__note {
  margin: 16px 0 0;
  font-size: 13px;
  line-height: 1.72;
  color: var(--c-slate);
}

/* ---------- 响应式 ---------- */

@media (min-width: 620px) {
  .page-faq .faq-map__grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .page-faq .faq-tile--focus {
    grid-column: 1 / -1;
  }

  .page-faq .faq-contact__grid {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: calc(var(--header-offset) + 40px) 0 72px;
  }

  .page-faq .faq-hero__inner {
    grid-template-columns: 5fr 7fr;
    gap: 52px;
  }

  .page-faq .faq-hero__art img {
    max-width: none;
  }

  .page-faq .faq-map__grid {
    grid-template-columns: repeat(12, 1fr);
    grid-template-rows: auto auto;
    gap: 18px;
  }

  .page-faq .faq-tile--focus {
    grid-column: 1 / span 5;
    grid-row: 1 / span 2;
  }

  .page-faq .faq-tile:nth-child(2) {
    grid-column: 6 / span 4;
    grid-row: 1;
  }

  .page-faq .faq-tile:nth-child(3) {
    grid-column: 10 / span 3;
    grid-row: 1;
  }

  .page-faq .faq-tile:nth-child(4) {
    grid-column: 6 / span 7;
    grid-row: 2;
  }

  .page-faq .faq-split {
    grid-template-columns: 5fr 7fr;
    gap: 36px;
    align-items: start;
  }

  .page-faq .faq-sync {
    grid-template-columns: 7fr 5fr;
    gap: 40px;
    align-items: center;
  }

  .page-faq .faq-track {
    grid-template-columns: repeat(3, 1fr);
    gap: 30px;
  }

  .page-faq .faq-track::before {
    content: "";
    position: absolute;
    left: 4%;
    right: 4%;
    top: 42px;
    height: 2px;
    background: var(--grad-track);
    opacity: .42;
  }

  .page-faq .faq-contact__grid {
    grid-template-columns: repeat(3, 1fr);
    gap: 18px;
  }
}
<<<END>>>